September 25th, 2009
Ever had the experience of trying to set an appointment via email? It takes a lot of patience and perseverance to deal with the numerous emails back and forth to agree on a time. Setster is here to solve these headaches. Their appointment software, in the form of a simple widget that installs easily on any website, allows people to describe their services and set their available times, then publish their availability online. Read More »
September 2nd, 2009
In this series we looked at the feedback applications Get Satisfaction, Uservoice, and SuggestionBox.com, which let customers give feedback and companies respond. All of the applications offer a variety of features for professionals, including the ability to track discussions. Read More »
August 21st, 2009
The first thing that you notice with Get Satisfaction is the clean design matched with a straightforward interface - Get Satisfaction knows that customers and contributors want to give, and don't stand in the way. Read More »
June 19th, 2009
The most notable thing about SuggestionBox.com is that any person can submit a suggestion for any company, even if that company does not yet have a SuggestionBox.com account setup. By submitting the first suggestion, the box is created and others can begin contributing feedback. Later on, a representative from the company can take over management of the box and start responding to comments. Read More »
June 15th, 2009
Companies will appreciate the spare and facile interface of UserVoice, as well as the ability to create their own domain, customize their pages with CSS, and measure their effectiveness with analytics. With the more expensive plans organizations can export to Excel, incorporate Twitter applications, and integrate profiles. Read More »